Your information & privacy
This page explains what we use, why we need it and how to ask for help. It is still a draft. We must finish the record-keeping and provider details before opening paid membership.
Venture Manual is run by Connor McCarthy trading as Venture Manual. Connor runs the business as a sole trader.
Email: venturemanual@outlook.com
Business and complaints address: 71–75 Shelton Street, London, WC2H 9JQ
Who looks after your information?
Connor McCarthy is responsible for the personal information Venture Manual uses.
What we use and why
- Your account: ChatGPT sign-in gives us an account identifier and email. We use them to connect your account to your membership and check access.
- Billing information: Stripe handles payments, invoices, subscription status, tax and billing contact information. You enter full card details with Stripe, not on our website.
- Support messages: we use the information you send to answer questions and deal with problems.
We need account and payment information to provide membership. We keep necessary financial records to meet legal duties. We also use limited information to keep the service secure and deal with support requests; these are our legitimate business interests.
We do not currently send a marketing newsletter or make automated credit decisions. Any future marketing needs its own suitable legal basis and choices.
The services we use
OpenAI hosts the website, provides sign-in and supplies platform traffic measurements. Stripe provides checkout and billing. Our test setup uses Stripe Managed Payments. The exact roles and payment disclosures for the live setup still need to be checked.
These providers may handle information outside the UK under their applicable safeguards. Read OpenAI's privacy information and Stripe's privacy information.
Cookies and saved notes
A cookie is a small piece of information saved by your browser. Our membership cookie helps reconnect your signed-in account with its Stripe customer record. It expires after 30 days. It does not, by itself, give paid access. ChatGPT and Stripe also use their own sign-in, security and payment technologies.
Your planning notes and checklists save in your browser on your device. Clearing this site's browser data removes them. It does not cancel your membership. Avoid putting sensitive information in your notes.
We do not add advertising cookies or outside analytics scripts. Platform traffic measurements and provider technologies still apply. If we add optional tracking, we will update this page and provide any required consent choices first.
How long we keep information
Stripe holds account links and billing records. Notes stay on your device until you clear them. The website also keeps limited payment and subscription references, message drafts, review records and copies of the terms linked to checkouts. Automatic customer emails are not connected yet.
Some financial, complaint and support records may need to stay after cancellation to meet legal duties or handle claims. The exact record-keeping periods and deletion process still need to be agreed and put in place before paid launch.
Your choices
Email venturemanual@outlook.com to ask for a copy of your information, correct it, request deletion or ask about other data rights. Depending on the circumstances, you can also ask us to limit its use, object to its use, or provide a portable copy. Some financial records cannot be deleted straight away.
You can complain to the Information Commissioner's Office (ICO), the UK's data protection regulator. Cancelling Venture Manual, clearing browser notes and deleting a ChatGPT account are separate actions.
These pages are being checked before paid membership opens.